Consumer group urges taxpayers to avoid using refund firms to claim tax rebates

Industry News - 22nd February 2022

Consumer group Which? has urged taxpayers to avoid using so-called ‘refund firms’ to claim tax rebates.

Which? stated that people are losing hundreds of pounds by using third-party companies to claim tax rebates rather than going directly to HMRC.

Research carried out by the group found that one in five people had been either contacted directly by a tax refund company via email, phone, letter or text message or found one online.

Two in five of those contacted by a tax refund company said they used it in order to claim a tax rebate. Such companies often charge fees anywhere between 25% to 48% of the rebate an individual receives. Extra admin fees and VAT are often added on top, according to Which?.

HMRC told Which?:

 ‘We don’t accredit or in any way approve agents and take firm action against any not complying with the law. 

It is important that people thinking of using a tax agent are clear in advance about fees and are satisfied they’ll get the service they sign up for.’

Internet link:Which? website

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